LAVIOLINSHOP.COM is committed to protect your privacy at all times, in all situations. The information we collect about you when you become a member is used to process your orders and to provide a more personalized experience on our site. Our site uses a 128 bit encrypted SSL to increase the security of our customer’s information. We have installed and applied our encrypted pages and installed our SSL certificate to prevent stolen information. Your privacy is our priority.
When you become a LAVIOLINSHOP.COM member, we ask you to fill out a form that requests your name, address and e-mail address as well as some demographic information such as gender and date of birth. We assure you that these data will not be shared with trusted partners to help us perform statistical analysis. Your name and address information is used solely to process orders, unless your prior consent is given. Your information will NEVER be sold, given, rented or traded to others for purposes other than order fulfillment. Your demographic information (gender, date of birth, etc.) will be used for several security purposes, to ensure your identity and that you are 18 year-old or older.
All LAVIOLINSHOP.COM employees take your personal information very seriously. All employees are trained of our security policies. Access to member personal information is limited to key management personnel and our member services department. The information is ID and password protected and our Web security is reviewed on a monthly basis. We have also installed and implied our site with a 128 bit encryption SSL.
Our Use of Log Files
When you visit our site, we automatically log your IP address, your browser type, and your access times. We utilize this information to conduct site performance evaluations, to see where visitors are coming from and to keep track of click stream data (the screens our users visit on our site). This data helps us to determine what content our members find most appealing so that we can maximize your enjoyment of the site. Log files are not tied to personally identifiable information.
Correcting/Updating Your Personal Information
After becoming a LAVIOLINSHOP.COM subscriber you may correct/update your personal information by:
1. Click on the ‘My Account’ link at the top of any page
2. Enter your ID, password and birth date when prompted
3. Click the Edit Information button
The changes you make will be reflected in our databases instantly. If you wish to deactivate your account, you may contact our member services group through the ‘My Account’ section, or the ‘Contact Us’ section.
We will contact you or e-mail messages regarding:
* Your payment invoice
* your FedEx tracking number
* verification of shipping address
* payment request
* your voice message or e-mail
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site
We may correct or supplement your address information with standardized postal representation in order to ensure that your orders are delivered. We do this since we want to make sure that our members receive the order and to lower costs associated with our programs.
Cookies are pieces of information that your browser stores on your computer’s hard drive which identify you when you enter. The ability to select samples on our site is not cookie-driven. We may use session cookies to provide a seamless experience on the site and to combine with our log files so that we can understand our site traffic and analyze our demographic information in aggregate form. If you have set your browser to reject cookies, our site will not identify you when you enter and you will need to manually type in your ID and password.
Your Feedback is Always Welcome